Returns & Exchanges
At Marvy Uchida, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all products are unused and in their original condition.
Ship the Items
Affix the provided shipping label or use a traceable carrier to send the package to our returns processing center.
Receive Your Refund
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing