Frequently Asked Questions
Everything you need to know about shopping with Marvy Uchida.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return request.
Are your products covered by a warranty?
Yes, all Marvy Uchida products come with a standard manufacturer's warranty against defects in materials or workmanship. Please retain your receipt for any claims.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us within 1 hour of placing your order, and we will do our best to assist you.